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Accompaniment and training.

Because the success of your experience and your projects is our priority, our teams accompany you in the proper deployment, monitoring and training of your project teams.

 

Our wide range of services provides a concrete solution to your needs.

Creation and follow-up of your projects

Our priority is to guarantee the satisfaction of our clients. To achieve this, we focus on supporting and assisting them in the implementation of their operations on the AxeoBIM collaborative platform.

Our support offer includes :
AxeoBIM support - Launch

A kick-off meeting for the operations

Because each project is unique, its start-up requires special attention. Our teams welcome you by taking stock of your objectives, in order to ensure the relevance of the support actions in the long term.

AxeoBIM support - Set up

Assistance with your project settings

Our teams assist you and are available to ensure the proper deployment and configuration of your project. Through regular meetings, our teams are present until the delivery of your spaces to lend you a hand.

AxeoBIM support - Initiation of administrators

An introduction to the administration of AxeoBIM

In order to allow you to be fully autonomous in the use of the platform's administration tools, our teams train you in all the administration possibilities of the AxeoBIM collaborative platform.

AxeoBIM support - Support

Telephone support at start-up

Our teams are at your disposal from a single telephone line, in order to guarantee you an ideal response time and intervention if necessary. You benefit from the support of a single contact person who will monitor the progress of the deployment.

AxeoBIM support - Follow-up

Long-term monitoring of your project (steering committees)

Regular meetings are scheduled with our teams in order to monitor the progress of your project. These privileged moments of exchange allow you to take stock of your experience and thus to move forward serenely in the use of AxeoBIM.

AxeoBIM support - Advanced

Refresher sessions with your referrer

The refresher sessions allow you to keep your knowledge up to date, but also to benefit from a refresher course on the functionalities already known in the AxeoBIM collaborative platform. It is also a privileged moment of exchange with one of our referents, to listen to you and answer your possible questions.

AxeoBIM support - Reversibility

Reversibility of your data at the end of the project (export)

At the end of the project, it is often necessary to export the data to physical media, in order to freeze the data over time and ensure the traceability of the information for the project owner(s). This service is an integral part of our support offer.

Setting up the parameters - AxeoBIM

Possibilities to change settings

During the course of your project, it very often happens that the settings have to change (user accounts, workflows, rights, etc.). This is why we offer to help you modify these settings via one of our support packages.

AxeoBIM support - Training

An advantage on your training courses

Each project is unique, which is why we offer additional training modules depending on the type and size of your projects. With our project creation and follow-up packages, you can benefit from advantageous pricing on the training of your users.

Hosting solution - Trust - AxeoBIM

Guaranteed maximum response time (GTR)

In order to offer our customers an optimal reactivity, we propose a maximum response time of 72 hours in our standard offer, which can be significantly reduced through some of our support offers. Do not hesitate to contact an AxeoBIM advisor for more information.

Training

Because we are committed to helping you get the most out of the AxeoBIM collaborative platform, our experts offer high-quality training for your project participants.

 

Axxone System, editor of the AxeoBIM collaborative platform, is a recognised Training Organisation (training activity declaration registered under number 82.69.10852.69 with the Rhône-Alpes region prefect).

 

Certified training courses:

Support and training - Qualiopi - AxeoBIM
Support and training - DATADOCK - AxeoBIM

The advantages of our training courses :

Coaching and training - AxeoBIM training - Contents

Quality content

Coaching and training - AxeoBIM training - Adaptation

Training by trade and by level of achievement

Coaching and training - AxeoBIM training - Customised

Tailor-made and immediately operational content

Coaching and training - AxeoBIM training - Theory and practice

A mixture of theory and practice

Coaching and training - AxeoBIM training - Mobility

Expert trainers, mobile throughout France

Support and training - AxeoBIM training - Satisfaction

85.6% of participants saw an increase in the quality of their work following training

Our training and disability referents :

Training referent :

Axelle DE GASPERIN
info@axxone.fr
+33 (0)4 72 82 87 71

Referent for Disability :

Fairouz LEMKADDEM
info@axxone.fr
+33 (0)4 72 82 87 71

Our advisors are at your disposal.

Have a question? Do you need more information about the AxeoBIM collaborative platform features? 

Our AxeoBIM experts are at your disposal. Ask now to be called back within 24 hours and benefit from a privileged exchange with one of our AxeoBIM referents.


*Service available from Monday to Friday from 9am to 7pm. Excluding public holidays.

Contact us for more information

Contact the AxeoBIM team by filling in the form below.

Our teams will answer you as soon as possible.

Request a callback within 24 hours*.

Have a question? Do you need more information about the AxeoBIM collaborative platform features? Our AxeoBIM experts are at your disposal.


Ask now to be called back within 24 hours and benefit from a privileged exchange with one of our AxeoBIM referents.

*Service available from Monday to Friday from 9am to 7pm. Excluding public holidays.

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